This Privacy Policy explains how Pedal Pros handles personal data for its bicycle repair workshop and website at quotepathstone.click. It applies to inquiries, bookings, workshop intake, service records, and related communications.
We may collect contact details, booking information, bicycle service details, intake notes, payment-related records, communication content, and technical data such as device and usage information. Where needed for workshop operations, we also process information about the bicycle condition, requested services, inspection findings, and service summary records.
We receive data when users contact us by phone, email, contact form, or in person at the workshop. We also collect information from appointment requests, service intake forms, inspection and repair records, payment processing, and limited technical logs generated when the website is used.
We may use essential cookies to support site security and core functions, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies are not used to make claims about bicycle service outcomes or to collect more information than is needed for website operation.
We use standard browser and site controls to manage cookie preferences where available. Users may block or delete cookies through their browser settings, and may also choose to limit non-essential cookies if the site presents those controls. Essential cookies may still be needed for basic site operation.
We use personal data to respond to service inquiries, schedule and manage bicycle intake, carry out mechanical inspection, prepare and confirm scope and quote approval, perform repair and adjustment work, complete quality checks, and provide collection and service summaries. We also use data to manage payments, maintain records, improve site performance, support security, and meet legal or accounting obligations.
We may share personal data with payment processors, communication providers, website hosting and technical support services, and other operational partners that help us run the workshop and website. These parties are expected to use the information only for the services they provide to us and to protect it appropriately.
We may disclose personal data when necessary to comply with law, respond to lawful requests, protect our rights or property, investigate misuse, or support the handling of claims and disputes. We may also share information where a user has asked us to do so or where disclosure is otherwise permitted by law.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Where we rely on consent, that consent may be withdrawn for future processing.
To protect privacy, we may ask for information needed to verify a request before responding. If a request cannot be fully granted, we will explain the reason where the law requires us to do so.
We retain personal data for the period needed to manage inquiries, complete bicycle servicing, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer required, we delete it or de-identify it where appropriate.
The updated version will apply from the date it is posted unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it through the website or other suitable notice.
